The Lowes.com/survey Pro Desk Survey gathers valuable feedback from professional contractors, builders, and trade specialists who rely on Lowe’s for their projects. Recent trends show that Pro customers appreciate the dedicated service, with many highlighting the knowledge and responsiveness of Pro Desk associates. Bulk pricing options, customized quotes, and priority order fulfillment are also praised for helping pros save time and money. Additionally, users find Pro-exclusive perks, such as dedicated checkout lanes and reserved parking, highly convenient. However, some feedback points to areas for improvement, including longer wait times during peak hours and occasional issues with special order deliveries.
